Contact information
Contact Information
At Viben, customer transparency and responsive communication are at the heart of our operations. We ensure that our real physical identity, corporate licensing, and multiple communication channels are fully verifiable for consumers and regulatory review bodies alike.
Whether you have a question regarding product specifications, shipping timelines, order tracking, or need assistance with a return, our dedicated support team is available to assist you. Please find our comprehensive, verified contact details below:
- Store Brand Name: Viben
- Legal Corporate Entity Name: BEC & BRIDGE (RETAIL) PTY. LIMITED
- Corporate Registration Number (ACN): 617 994 788
- Official Company Director / Representative: Nikkilas Lee McGrath
- Primary Support Email: info@viben.shop (We guarantee a response within 24 hours on business days).
- Customer Service Phone Number: +61 468 256 771
- Verified Physical Business Address: 4 Traverse Rd, Mullaloo, WA 6027, Australia
Customer Service Operational Hours:
Our dedicated team operates during the following hours to support our United States customer base:
Monday – Friday: 9:00 AM – 5:00 PM (EST / Eastern Standard Time)
Saturday – Sunday: Closed (Inquiries sent over the weekend will be handled prioritized on Monday morning).
Website URL: www.viben.shop